Duration: 5 Days Program – 15 Hours

Program Overview:

For the better part of every day, we communicate to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your clients, or how you deal with your colleagues.

The Communication Strategies training will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

Emotional intelligence describes the ability to understand one’s feelings, and that of groups, and how these emotions can influence motivation and behavior. The concepts of Emotional Intelligence have been around since at least the 1900s, but the term was first introduced by Wayne Payne in 1985.

As a result of the growing acknowledgment by professionals of the importance and relevance of emotions to work outcomes, the research on the topic continued to gain momentum, but it wasn’t until the publication of Daniel Goleman’s best-seller Emotional Intelligence: Why It Can Matter More Than IQ that the term became widely accepted by mainstream media.

Communicating with people with high emotional intelligence will certainly lead to success in both personal and professional aspects.

Program Objectives:

• Understand what communication is
• Identify ways that communication can happen
• Identify barriers to communication & how to overcome them
• Develop verbal, Para verbal & Nonverbal communication skills
• Listen actively and effectively
• Ask good questions
• Use appreciative inquiry as a communication tool
• Adeptly converse and network with others
• Use “I” messages
• Define & practice self-management, self-awareness, self-regulation, self-motivation, and empathy
• Understand, use & manage your emotions
• Identify the benefits of emotional intelligence
• Relate emotional intelligence to the workplace
• Establish common ground with others

 Know Yourself 

• Enneagram Test
• Disc Analysis
• IKIGAI (Know Your Why)
• Attitude Improvement 
• Internal Transformation
• Practice

Manage Your Self

• Wheel of Life
• Do More Great Work Tools
• Coaching Habits
• Stress Management
• Improving your Strength Points
• Knowing your Areas of Improvement
• External Transformation
• Practice

Knowing Others

• 5 Love Languages Test
• Listening Skills
• Empathy
• Practice

Managing Others

• Johari Window
• The Win-Win Technique 
• The I statement
• Type of Generations
• Practice